Al-Bahar Background

Mohamed Abdulrahman Al-Bahar founded in 1937, is a leading business house in the Arabian Gulf with a vision to become the number one provider of customer value in construction equipment, energy and transportation, and materials handling industry.

Al-Bahar are dealers of Cat® machinery, heavy equipment and power systems for a wide variety of applications, including earthmoving, building and construction, mining, road making construction, demolition, waste and scrap handling, electric power generation, marine propulsion etc.

More than 2,000 committed employees, Al-Bahar offers a highly engaging and supportive work environment in a culture that values, recognizes and rewards quality performance.

Our Human Resources Critical Success Factors are:

Continue to build and strengthen intellectual capital by hiring and retaining quality people, rewarding performance, and providing them with growth opportunities.

Job Summary:

This position is responsible for issuing invoices, registering and arranging invoices in sequence; preparation of parts orders, parts discrepancy reports, insurance claims, branch transfer, deals with couriers/shipping agencies (sea / air freight) and clearing staff and follow-up on shipments, claims, clearance. online order tracking, also do the function of workshop liaison.

Job Responsibilities:

• Deal with shipping and clearing agencies for shipments, clearing matters, etc.
• Arrange parts invoices in sequence and keep in up-to-date files.
• Online Parts Orders Tracking update.
• Assist in preparing manual parts quotations and invoices.
• Check terms and conditions for customer forward orders and payment terms.
• Prepare documents for Branch transfer (incoming/outgoing parts).
• Receive oil samples from customers and dispatches to SOS laboratory for analysis and gives back the results to customers.
• Make arrangements with warehouse staff for the delivery of parts to government agencies.
• Type and files documents and correspondence.
• Follow up the quotations.
• Process month end documents and reports.
• Prepare parts discrepancies claims for short, landed items/damaged items, and raise the insurance claims and follows-up.
• Prepare documents for surplus parts return and their return to supplier.
• Act as a Workshop Liaison, when required, by processing shop orders and passing them on to warehouse staff for deliveries.
• Attend to customer parts claims and forward warranty invoices of defective parts to the service department for claim processing.

Qualifications:

• Must have at least a secondary school certificate.
• Having minimum experience in parts operation
• Having minimum experience in logistics
• Must be able to use a P.C. and various software packages.
• Must be able to type at least 45 w.p.m.
• Must be alert and must be familiar with the Al-Bahar/Caterpillar computer parts system and have experience in parts operation procedures.
• Should be able to organize and co-ordinate works activities.
• Must be familiar with banking terms (L/C etc.).
• Ability to use parts books, operate computer systems and learn quickly the clearing system in the country.
• Ability to deal with shipping, insurance, clearing and other agencies effectively.
• Must be able to work under pressure with accuracy.