As a Retail Sales Associate for a luxury women's wear brand located in Kuwait City, you will deliver exceptional customer experiences and showcase high-end fashion. This role is ideal for those passionate about luxury retail. You will be part of a team that emphasizes sophistication and personalized service, ensuring every customer feels valued. We are committed to your professional growth in a supportive environment where your contributions are celebrated.

You will engage with discerning clientele, helping them find the perfect pieces that align with their tastes. Your expertise in luxury fashion and understanding of customer needs will enhance their shopping experience.

Joining our team means immersing yourself in a culture that values collaboration and excellence. You will work alongside seasoned professionals passionate about fashion. As you hone your skills in luxury sales and customer relationship management, you will be well-positioned for future advancement within our prestigious brand. We welcome individuals ready to embark on a fulfilling career journey in luxury retail.

Responsibilities:

1. Provide exemplary customer service by engaging with clients warmly and professionally, understanding their needs, and offering personalized product recommendations.
2. Maintain an organized store environment by regularly restocking merchandise, arranging displays, and ensuring the sales floor is immaculate, creating an inviting atmosphere for customers.
3. Utilize point-of-sale systems to process transactions accurately, ensuring all sales are recorded properly and customers receive their receipts promptly.
4. Assist in managing inventory by conducting stock checks, reporting discrepancies, and implementing effective inventory control measures to ensure product availability.
5. Collaborate with team members to develop promotional strategies that drive sales and enhance the customer experience.
6. Address customer inquiries and resolve complaints effectively, ensuring customer satisfaction and loyalty to the brand.
7. Monitor sales performance metrics and provide feedback on sales trends and customer preferences, contributing to strategic decision-making.

Skills

• Strong interpersonal and communication skills to engage effectively with luxury clientele.
• Exceptional problem-solving abilities to address customer inquiries and complaints professionally.
• Proficient in using point-of-sale systems and handling cash transactions accurately.
• Ability to work collaboratively in a team-oriented environment, contributing to a positive workplace culture.
• Detail-oriented approach to inventory management and merchandising to maintain store organization.
• Adaptability and willingness to learn about luxury fashion trends to better serve customers.
• Sales-driven mindset focused on achieving personal and team sales goals.