IT Helpdesk Agent

الكويت

About the Client

A Kuwait-based organization has built a strong reputation in the IT sector by delivering innovative solutions and turnkey projects. Over the years, it has expanded its reach across government and private sectors, continuing to drive efficiency and maintain a solid presence in the region.


About the Role

Deliver technical support by managing helpdesk ticketing systems, resolving user issues, escalating complex problems, and communicating effectively in both Arabic and English while demonstrating strong troubleshooting, employee service, and communication ski

Skills

About You

Must have the following:

  • Bachelor's Degree or Diploma
  • 1-3 years of experience in IT support.
  • Knowledge of ticketing systems and Employee service skills.
  • Strong troubleshooting and communication abilities.
  • Fluency in both Arabic and English is required.


To Apply:

Interested candidates are invited to the following documents and details:

  • Comprehensive CV – Include detailed information about current and previous employers, with a clear outline of roles and responsibilities.
  • Copies of certificates – Educational Certification and relevant experience certificates must be attached.
  • Compensation & availability – Specify your expected monthly salary (in USD) and indicate your notice period or earliest availability to join.


تاريخ النشر: اليوم
الناشر: Bayt
تاريخ النشر: اليوم
الناشر: Bayt