Restaurant Manager

الكويت

On behalf of our client, we are seeking a Restaurant Manager who is responsible for overseeing the daily operations of the restaurant, ensuring smooth front-of-house (FOH) and back-of-house (BOH) management. The role involves managing staff performance, controlling costs, maintaining high service standards, driving sales initiatives, and ensuring compliance with operational, financial, and safety protocols.


Key Duties & Responsibilities:

Operational Management

  • Oversee daily FOH and BOH operations, ensuring smooth service and adherence to operational standards.
  • Manage and supervise staff performance, ensuring exceptional guest service.
  • Monitor food quality and presentation through regular line checks and tastings.
  • Ensure cleanliness and maintenance of all areas, addressing repairs and maintenance needs promptly.
  • Conduct shift meetings for FOH and BOH staff to ensure clear communication and alignment.

Financial Management

  • Review daily sales figures, labor expenses, and inventory to meet budgetary goals.
  • Participate in weekly food and beverage inventory, analyzing costs and ensuring waste reduction.
  • Prepare and monitor budgets, controlling costs of goods sold and other controllable expenses.
  • Conduct weekly Profit & Loss (P&L) reviews with the management team.

Staff Training and Development

  • Ensure ongoing staff training and certification, including performance appraisals and coaching.
  • Develop and implement incentive programs to promote team motivation and collaboration.
  • Maintain a harassment-free workplace and resolve employee concerns effectively.

Guest Service and Sales

  • Actively participate in sales-building initiatives and promotional events.
  • Handle guest complaints professionally, ensuring issues are resolved to maintain the restaurant’s reputation.

Administrative Responsibilities

  • Maintain organized records, logs, and documentation for cash handling, employee issues, safety incidents, and operational updates.
  • Ensure adherence to OSHA and workplace safety standards.
  • Use the Manager's Log to document critical operational, employee, and guest-related information.



Skills

  • Bachelor’s degree in Hospitality, Business Administration, or a related field (preferred).
  • Proven experience in restaurant management with proficiency in FOH and BOH functions.
  • Strong financial acumen, including budgeting, P&L analysis, and cost control.
  • Outstanding communication, leadership, and organizational skills.
  • Familiarity with food safety, sanitation, and workplace safety regulations.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
  • Proficiency in restaurant management systems and computer applications


تاريخ النشر: اليوم
الناشر: Bayt
تاريخ النشر: اليوم
الناشر: Bayt