Guiding the team and organization on how to use Agile/Scrum practices and values to delight customer.

Guiding the team on how to get the most of out self-organization.

Guiding the team on self-organizing to fill in the intentional gaps left in the Agile/Scrum frameworks.

Manage each project’s scope and timeline.

Managing the end-to-end delivery of complex system solutions, establishing and controlling project constraints and scope.

Managing relationships and communication with all project stakeholders.

Agreeing approach to delivery within the delivery project team.

Leading and coaching the project team as appropriate and according to the needs of the individual project.

Coordinate sprints, retrospective meetings and daily stand-ups.

Coach team members in Agile frameworks to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization.

Facilitate internal communication and effective collaboration.

Be the point of contact for external communications (e.g. from internal customers or stakeholders)

Work with product owners to handle backlogs and new requests.

Ensure that the scrum team adheres to scrum theory, practices and rules, and work as a servant leader within the project team.

Resolve conflicts and remove obstacles that occur.

Help teams implement changes effectively.

Ensure deliverables are up to quality standards at the end of each sprint.

Guide development teams to higher scrum maturity.

Help build a productive environment where team members ‘own’ the product and enjoy working on it.

Providing regular, constructive feedback to project team members and their line managers.

Providing clear ownership for and visibility of the resolution of all project risks and issues.

Lead improvements to the efficiency and effectiveness of the project delivery service and contribute to the identification of areas of improvement.

Providing progress updates into the department programme.

Supporting overall management of the department programme.

Develop and maintain effective and proactive relationships with all customers including suppliers and third parties.

Support the Service Owner(s) for Project Delivery in maintaining and developing processes, standards, tools and reporting and their documentation and proactively reviewing the service provided to end-users and customers.