الكويت - As Salimiyah Kuwait

توظيف: دوام كامل

Identify and assess customers’ needs to achieve satisfaction.
Offer appropriate details about the company using relevant tools and software to inform the customers about ongoing projects or other information.
Manage consumer queries and complaints in real-time by offering practical solutions, ensuring complete problem resolution.
Maintain a systematic list of all customer data consisting of interactions, documents, and other relevant details.
Collaborate with the managers to stay informed about changes in company rules and new projects.
Collaborate with the technical team to solve ongoing issues with a product or service.

Skills

Proven customer support experience.
Knowledge of online tools and platforms that enhance customer experience by leveraging appropriate features.
Good listening skills with fluent communication to address all concerns and doubts of the customers.
Commendable presentation skills to convey important points to the audience effectively.
Good time management and organizational skills that contribute to a rise in overall productivity.
Proficient in operating the latest versions of appropriate CRM software and Office Suite.

تاريخ النشر: ٢٨ فبراير ٢٠٢٤

الناشر:

تاريخ النشر: ٢٨ فبراير ٢٠٢٤

الناشر: