We are looking for a strong and passionate leader who thrives in an environment full of customers to please, employees to guide and high-set business goals to reach.
Your responsibilities include:-
- Lead the sales/customer service team in the store.
- Resolve any customer complaint if arise to the satisfaction of the customer without any financial implication to the store.
- Follow up on sales goals and budgets to optimize profit.
- Train and develop your team.
- Ensure best practices of store activities and back office procedures.
Your personal qualities must also include:-
- A passion about customer service, people and interior design.
- Proven skills and aptitude in managing home stores.
- A great result-driven attitude.
- Being well-organized and able to cope with a large workload.
- Ability to prioritize and plan ahead for efficient workflow, staffing and development.
- An analytic and reflective mindset to constantly improve store profitability.
- A positive and coaching attitude, and a willingness to learn and improve.
- Knowledge of both English and Arabic is a must.
- Must have relevant academic qualifications.
- Must have experience in a related home store.