Reporting directly to the Sr. Showroom Manager, the Sr Showroom Supervisor takes a holistic approach to showroom performance, empowering and guiding a team of sales staff to achieve ambitious targets and cultivate a thriving sales environment. Essential Job Roles:
- Drive the team towards exceeding sales goals and optimizing display standards,customer service,and policy compliance.
- Conduct comprehensive on-the-floor coaching and training sessions,fostering high-performing and confident sales teams.
- Manage the onboarding and development of new staff,ensuring they thrive and excel beyond their probationary period.
- Champion a culture of collaboration,professionalism,and optimism,motivating the team to consistently exhibit a positive and proactive attitude.
- Lead the implementation of promotional campaigns,layout changes,and seasonal adjustments,collaborating with relevant departments for seamless execution.
- Analyze sales data,identify trends,and implement strategic adjustments to maximize revenue and profitability.
- Ensure safe product handling and movement,minimizing damage and shrinkage costs.
- Maintain open and transparent communication with the Showroom Manager,ensuring accurate information flow and consistent store operations.
- Assume the "Duty Manager" role during manager absences,overseeing the showroom,approving discounts and returns,and escalating issues as needed.
Skills - Minimum 5 years of successful leadership experience in retail,managing and motivating diverse teams.
- Preferably experience in sanitary and tiles products
- Proven track record of exceeding sales targets and setting new revenue benchmarks.
- Excellent communication,interpersonal,and presentation skills
- Strong financial acumen with an understanding of key retail metrics.
- Proficiency in MS Office Suite and retail management software.
- Fluency in English; Arabic is a significant advantage.
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