Responsibilities and duties:

• Ensures that the organization is optimally suited to identify customer needs and problems, to offer them the most appropriate and cost effective solutions, to deliver the best job execution with outstanding service quality, and to systematically evaluate results obtained to further improve services in accordance with QHSSE, Operational Excellence plans and continuous improvement concepts
• Manage and supervision all Well Testing activities.
• Monitor the activities Well Test units and liaise with supervisory personnel including the Unit Supervisors, Workshop Supervisors, and administrative staff.
• Actively promotes a EUPS culture in the area and supports all area initiatives and teams
• Regularly communicates field and workshop performance, support and quality objectives
• Conducts regular customer Service Quality Review meetings in conjunction with sales to ensure our services, products and technical support meet their complete satisfaction
• Assists in defining the budgetary requirements based on customer activity plans, and then manages it in the most productive and cost-efficient manner
• Accountable for meeting the area's financial goals, expense control and profit & loss.
• Oversees material and supply inventory
• Always demonstrates effective Safety leadership and actively involved in Root Cause Analysis for all incidents affecting safety and service quality in the area.
• Regularly assess the resources and support required to perform a safe and high-quality job and ensure strict adherence to Service Quality and Safety Standards
• Maintains an in-depth knowledge of Customer's activity plans and local market conditions to help forecast activity trends to assist in the preparation of the business plans
• Reviews the maintenance of the district's equipment and recommends necessary actions or modifications in accordance with EUPS standards and policies
• Fosters and leads for continuous improvement initiatives to ensure that the internal process within the organization meet the needs of the business
• Leads and motivates employees to work to the best of their ability as part of the team through open communications, regular meetings, coaching and counseling, attention to their needs, recognition and rewards for their individual contributions and collective accomplishments
• Creates an environment of accountability where each employee is held to the same standard of accountability for their actions regardless of their span of control or scope of responsibility
• Delegates responsibilities and activities as necessary to enhance the role of every team member
• Oversees the training of field personnel, trying to maintain the necessary balance between the area's operational requirements and individual development needs

Skills

• Strong leadership and management skills
• Excellent problem-solving and analytical abilities
• Effective communication and collaboration skills
• Attention to detail and accuracy
• Proficiency in relevant software and tools