Call Centre Agents

XcwJRDFY - الكويت - Al Kuwait Kuwait
  • Attend and manage formal calls and provide accurate and concise information without any delay.
  • Assess the exact requirements of customers and provide appropriate solutions with utmost clarity and conciseness.
  • provide information to the customer about our products and create lead using proper lead type.
  • Take the initiative to build fruitful connections through fluent and engaging communication.
  • Maintain necessary call log details using the latest technology available in the company's cloud or digital database.
  • Address the customers in a friendly tone and provide them with the best experience possible, minimizing customer wait/ hold time.

Skills

  • Prior exposure to working in a call center or customer service support profile.
  • Good command of verbal communication skills to intrigue the listener and provide accurate information.
  • A passionate individual with the potential to handle multiple activities while attending a call simultaneously.
  • Strong command of handling relevant computer operation activities to boost overall work productivity.
  • Refined communication skills with an ability to persuade customers.
  • Ready to adapt and elevate existing skills based on improvement feedback.
تاريخ النشر: ٦ فبراير ٢٠٢٤
الناشر: Bayt
تاريخ النشر: ٦ فبراير ٢٠٢٤
الناشر: Bayt