Customer Service Offier - GCC nationalities

XcwJRDFY - الكويت - Al Kuwait Kuwait

AU is seeking a dynamic and highly motivated candidate to join its growing team in the Administration and Contracts Administration department at the level of Officer. The successful candidate shall respond to a variety of internal and external customer requests and inquiries via the telephone on in person over the counter.


Job Responsibilities (includes but not limited to):


1. Provides comprehensive level of assistance to ensure smooth and efficient operations.

2. Provides high level of administrative and clerical support to the unit, department or function.

3. Undertakes special projects to meet the objectives of the function.

4. Prioritizes and manages multiple projects simultaneously, and follow-up on issues in a timely 

manner.

5. Collect and prepare background documents for various tasks.

6. Follow the university rules and regulations.

7. First line of contact to the internal and external customers.

8. Greets visitors, answers phones, take messages, routes calls and follow-up, responds to 

inquiries and/or refer as appropriate.

9. Respond to a variety of inquires via the telephone or in person over the counter to internal and 

external customers.

10. Provide accurate, valid and complete information to the customers.

11. Undertake other duties as required by the Senior Manager


About AU: The Australian University (AU) was established in 2004 under the name of “Australian College of Kuwait” as one of the first private universities operated in the State of Kuwait. AU offers world-class higher education on home ground through international learning partnerships. Offering diploma and bachelor academic programs in different disciplines such as Engineering, Business, Aviation, and Maritime studies.

The principle of AU is demonstrated through its Vision and Mission and is best seized by its intent “To be among Kuwait’s leading higher education institutions recognized for its leadership, academic excellence, student-centered approach, and innovative research”. Such objective is underpinned by AU five Core Values of PRIDE: Progressive; Resilience & Adaptability; Integrity; Dedication; and Excellence.

AU is a student-centered University that enables students to achieve their academic pursuits, in addition to lead full and rich lives. AU implements experiential models as the Project Based Learning (PBL) and Conceive, Design, Implement and Operate (CDIO) as they are proven modern methods of learning to help students learn how to intelligently make good decisions, adapt, innovate, and develop workplace skills. Also, internships within local places of employment, and even internationally, provides the opportunity for students to gain first-hand experience in their desired careers.

At AU, we believe that our diversity, excellent learning and research, and commitment to collaborations allow to create positive change and build a more innovative and sustainable realm. The various pages in this website provide a summary of our study programs and University life. For further information reach us on the contact details available and we welcome the opportunity to arrange a campus tour for interested students and their families.


Skills

Selection Criteria, Qualifications, Experience and Attributes:


• Bachelor degree in relevant field.

• Minimum 1 year experience in relevant field.

• Fluent written and spoken English Language proficiency.

• Arabic language proficie.

تاريخ النشر: ٢٩ يناير ٢٠٢٤
الناشر: Bayt
تاريخ النشر: ٢٩ يناير ٢٠٢٤
الناشر: Bayt