As a Product Support Engineer (Service Sales), he will play a critical role in ensuring the smooth operation and maintenance of our heavy construction machinery. His main responsibilities will include boosting the service department revenue through selling service contracts, and minor and major repair jobs, providing on-site support to customers, and collaborating with other department teams to improve product performance and customer satisfaction with strong sales skills background.

Skills

Experience Level: Minimum of 5 years of experience in GCC, preferably in the service field of heavy construction machinery and commercial trucks.

Requirements:

• Bachelor's degree in engineering or a related field.
• Minimum of 5 years of experience in the service field of heavy construction machinery in the GCC region.
• Strong Sales skills with technical background and familiarity with a wide range of heavy construction machinery and commercial trucks.
• Excellent problem-solving skills.
• Exceptional communication and interpersonal skills, with the ability to work effectively with customers and internal teams.
• Proven experience in providing high-quality customer support.
• Fluency in English (additional language skills are a plus).