الكويت - Al Kuwait Kuwait

توظيف: دوام كامل

Understand the demand of consumers to provide timely service and solutions.
Offer appropriate details about the company using relevant tools and software to inform the customers about ongoing projects or other information.
Ensure resolving doubts and queries of customers by providing accurate and suitable information within set deadlines.
Keep records of customer interactions, process customer accounts and file documents.
Collaborate with the managers to stay informed about changes in company rules and new projects.
Identify practical challenges in a project to rectify the issues for final delivery.

Skills

Adept in using customer relationship management software to offer the best client services.
Adept in addressing client questions through effective telephonic conversation.
Fluent communicator with an ability to present ideas and concepts through hi-tech and conventional channels.
Ability to multi-task, prioritize, and manage time effectively.
Proficient in operating the latest versions of appropriate CRM software and Office Suite.

تاريخ النشر: اليوم

الناشر: