• Office 365 Management
  
  
  • Installing, configuring, maintaining, and updating the Teams/SharePoint platform.
  
  
  • Adding users (Active Directory), controlling access to document libraries, setting permissions, assign and manage proper licensing.
  
  
  • Develop policies and processes for cloud app security and handling O365 account alerts and multifactor authentication.
  
  
  • Manage and support Office 365 applications, such as OneDrive, Azure, Exchange, or other licensed O365 features.
  
  
  • Create policies around the proper use of Office 365 services and support.
  
  
  • Keep up to date with SharePoint developments and performing version updates and upgrades.
  
  
  • Implement compliance and enforce ownership of applications and site content with stakeholders.
  
  



• Technology Development and Deployment
  
  
  • Develops software solutions by studying requirements analysis and information needs; conferring with stakeholders and IT Management; studying systems flow, data usage, and work processes; performs software design using software development fundamentals and processes, debug, test, and deploy software solutions.
  
  
  • Develop reports for management, with potentially multiple data sources both inside and outside of Office 365.
  
  



• Vendor Management
  
  
  • Interfacing with 3rd party vendors.
  
  
  • Own vendor relationships
  
  



• End-User Support
  
  
  • Respond to and manage support tickets in the SolarWinds system
  
  



• Continuous Improvement
  
  
  • Drive Customer and Employee Success by seeking opportunities for improvement.
  
  

Skills

• 5+ years SharePoint/Teams experience required.


• 2+ years experience as a SharePoint/Teams administrator, 250+ Users.


• Knowledge of Microsoft Security using Active Directory, Azure AD, and Office 365 Online groups.


• Basic scripting and development skills using PowerShell.


• Demonstrated focus on customer service skills and ability to communicate clearly and effectively to a wide variety of audiences.


• Extensive experience with management and troubleshooting tools, such as PowerShell, Reporting tools, ULS logs, etc.


• Contributes to overall team goals and project management through effective communication, a positive attitude, and team collaboration.


• Microsoft certified in one or more O365 technologies. Azure, SharePoint, Teams, O365 platform.


• Experience with advanced O365 E3 or E5 business functionality a definite plus. DLP, Intune, Defender, endpoint management, etc.