Membership Consultant / Sales Associate - Fitness Club

Translated
On-site Full Time
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Job Details

We are currently recruiting passionate, energetic, and results-driven Membership Consultants / Sales Associates to join a growing fitness club in Kuwait.


This is an excellent opportunity for a confident sales professional who enjoys building relationships, engaging with members, and contributing to the growth of a dynamic fitness business.


Key Responsibilities:

  • Generate and follow up on leads through calls, messages, referrals, and walk-ins

  • Conduct club tours and present membership options to prospective members

  • Convert enquiries into memberships and achieve monthly sales targets

  • Build and maintain strong relationships with existing and prospective members

  • Assist with member retention initiatives and customer service

  • Support club events, promotions, and marketing campaigns

  • Maintain accurate records using the club’s CRM and sales systems

  • Work closely with the operations and fitness teams to ensure an exceptional member experience

Desired Candidate Profile

Our ideal candidates should be proactive and driven individuals who are fluent in both English and Arabic. Passionate about fitness and living a healthy lifestyle, you would already have a sound background in sales.


Requirements:

  • Minimum 2 years of sales, customer service, hospitality, or fitness industry experience

  • Proven ability to achieve sales targets and KPIs

  • Strong communication and interpersonal skills

  • Positive attitude, professional appearance, and outgoing personality

  • Highly organized and proactive with excellent follow-up skills

  • Fluent English required

  • Arabic speaking is a strong advantage

  • Previous fitness industry experience is preferred but not essential


What We Offer:

  • Competitive salary plus attractive commission structure

  • Medical insurance

  • Annual air ticket

  • Annual leave as per Kuwait Labour Law

  • Ongoing training and career development opportunities

  • Opportunity to grow within an expanding fitness business


Please note that during the interviews, you'll be ask the following questions:

  • Ratios – call to appointment, show ratio & close ratio – do they know what these ratio’s are, furthermore, if these ratio’s are low how would they go about addressing those ratio’s?

  • Lead generation – it is a new club – other walk-ins how would they go about getting leads? How would they market the club if it was their own business to get the foot traffic?

  • 8 stages sales process – they would need to know the 8 stages – furthermore, a good understanding of a needs analysis is important.

  • Overcoming objections in the sales process – e.g. I need to check with my wife or the price is too high. How would they overcome this?

  • If you cannot use discounts how would sell the facility?

  • If they have been in sales before what was their strike rate in terms of hitting their budgets?

  • What are the qualities of a good membership consultant?

  • What do they think their greatest challenge will be in the first 3 months?

  • Are they aware of what a sales planner is?

  • If they have not worked in a health club how would they translate their existing skills to be successful?


If you are passionate about fitness, enjoy working with people, and thrive in a sales-driven environment, we would love to hear from you.

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