Director of Guest Relations

Kuwait

Position Title:                          Director of Guest Relations

Employment Type:                   Full Time  

Salary:                                    up to 2,500 KWD all-inclusive depending on experience and qualifications plus accommodation and bonus

Benefits:                                  as per Kuwait labor law plus airline ticket

Job Location:                          Kuwait

 

About the Client:  

 An established restaurant group across Middle East.

 

Job Description:

  •  Lead guest relations strategies and operations, including addressing feedback, ensuring VIP experiences, and maintaining a professional brand image.
  • Develop and implement guest relations training and policies, coaching teams to align with corporate culture and enhance customer service.
  • Collaborate with cross-functional teams for client database management, promotional activities, and handling guest feedback to drive service improvements.
  • Support pre-opening, launching, and operational projects, ensuring high standards and seamless execution across all outlets and regions.

 

Skills

Qualifications: 

  • 48 years old and below
  • Minimum of 5 years of experience in a similar role, exclusively within the restaurant sector.
  • Bachelor’s degree in Hospitality Management, Business Administration or related field
  • Open to candidates within Middle East, current experience in Kuwait is preferred


Post date: Today
Publisher: Bayt
Post date: Today
Publisher: Bayt