• Create Staff Schedule for the Team
• Delegate Tasks to Staff within your team.
• Train Team Members on learning new processes.
• Train new team members.
• Create Leave Plan for the team (with coordination with Supervisor)
• Can enforce new instructions.
• Coordinate with other Team Leaders to shuffle manpower between the team.
• Assist in shuffling to cross train employees in other Teams within the department.
• Create Attendance Report for the team.
• Ensure Timely Check and Adequate replies to E-Mails.
• Monitor KPIs of the team, ensures that the staff are improving in their KPIs
• Ensure Company assets are maintained by himself and by his staff, (escalate in case of any issue)

Skills

• Leadership Skills (Can lead multiple team members) (15 to 20 Employees)
• Computer Skills (Can Prepare reports, using Powerpoint, Word and Excel)
• Excel Software Knowledge (Pivot Table, Vlookups, Sum, Count, Countif(s), if, Filter, Sort, Duplicates Removal, Data Validation (Date, List), Conditional Formatting, Cell Formatting)
• Language Skills: English is the Minimum Requirement
• Strong problem-solving skills
• Works Extended Hours in case of Problem Arousal
• Can work in rotational shifts.
• Ensure utilizing the least possible resources (materials, manpower…etc.) without impacting quality!