To assist customers by enhancing and promoting sales of products and services in the showroom. The job role focuses on obtaining the knowledge and skills to identify and fulfil customer needs, and direct sales transactions to achieve overall sales targets in cash, credit, warranty programs and accessories.

JOB RESPONSIBILITIES:

• Greet customers in a friendly and welcoming manner, and approach them to offer assistance and determine their needs.
• Maintain a professional and presentable appearance at all times.
• Use your knowledge of sanitary and tile products to advise customers on suitable products, features, and benefits.
• Achieve personal sales targets by converting as many customers as possible into making a purchase.
• Foster a culture of cooperation, professionalism, and optimism within the sales team, while displaying a positive attitude at all times.
• Regularly check and maintain your area of the showroom, ensuring that products are replenished, displays are clean and tidy, and issues are resolved promptly.
• Implement promotions, layout changes, and seasonal moves within the showroom effectively.
• Handle products safely and carefully to minimize damage and keep shrinkage costs to a minimum.
• Maintain regular, open, and honest communication with the Section Head / Showroom Supervisors.
• Provide feedback to the Section Head on the product, pricing, and commercial matters, gathered from customer interactions and your own observations.

Skills

• Diploma or equivalent; some college coursework in sales, marketing or related field preferred.
• Previous experience in sales in the sanitary and tile industry.
• In-depth knowledge of sanitary and tile products, features, and benefits.
• Strong communication and customer service skills.
• Ability to meet personal sales targets and work independently.
• Positive attitude and ability to foster a cooperative and professional team environment.
• Attention to detail and ability to maintain a clean and organized showroom.