- A bachelor's degree in computer science, information technology, or a related field
- At least two years of experience in a similar role
- Proficiency in Windows and Linux operating systems
- Familiarity with Microsoft Office, Google Workspace, and other productivity tools
- Knowledge of network protocols, routers, switches, firewalls, and VPNs
- Ability to troubleshoot hardware and software issues remotely or on-site
- Experience with antivirus, malware, and ransomware protection tools
- - Certification in CompTIA A+, Network+, Security+, or equivalent is a plus
Skills
The candidate should have a good knowledge of IT systems and applications, excellent problem-solving skills, and a customer-oriented attitude.