Receptionist and Customer Service

Responsibilities:

  • Answer telephone calls, and direct them to corresponding departments.
  • Take messages.
  • Provide information to callers about the organization.
  • Greet people upon reception. 
  • Direct guests to correct departments.
  • Handle queries from customers. 
  • Provide administrative support.
  • Prepare letters and documents.
  • Receive, sort and deliver mail to corresponding departments.
  • Schedule appointments.
  • Maintain the appointment calendar updated.
  • Organize and coordinate meetings.
  • Maintain a tidy reception area.


Skills

  • Strong oral and written communication skills in English and Arabic.
  • Professional Personal Appearance.
  • Great Customer Service.
  • Organizing and Planning.
  • Meticulous to detail.
  • Has Initiative.
  • Reliable.
  • Self-Motivated.
  • Stress Tolerant.
  • Knowledge of Administrative Procedures.
  • Knowledge of Computers and Various software’s 
  • Knowledge of Customer Service Principles and Practices.


Post date: 16 June 2021
Publisher: Bayt
Post date: 16 June 2021
Publisher: Bayt