Join Our Team as a Call Center Representative at Dial Solutions!
Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where every interaction counts? If so, we want you on our team!
About Us:
Dial Solutions is a leading call center company dedicated to providing top-notch customer service solutions. We specialize in tailored call center services for various industries, including solar panel companies, healthcare providers, and e-commerce businesses.
Position: Call Center Representative (English Language)
Location: Nasr City, Cairo, Egypt
Responsibilities:
- Handle inbound and outbound calls professionally and efficiently.
- Assist customers with inquiries, concerns, and requests in a courteous manner.
- Provide accurate information and solutions to resolve customer issues promptly.
- Maintain a high level of customer satisfaction through exceptional service delivery.
- Collaborate with team members to achieve performance targets and goals.
Requirements:
- Excellent communication skills, both verbal and written in English.
- Strong interpersonal skills with a customer-centric approach.
- Ability to multitask and prioritize tasks effectively in a dynamic environment.
- Previous experience in a customer service or call center role is preferred but not required.
- Proficiency in basic computer applications.
What We Offer:
- Competitive base salary, commission and benefits package.
- Opportunities for career growth and development.
- Dynamic and supportive work environment.
- Training and ongoing support to enhance your skills and expertise.
If you're ready to take your career to the next level and make a difference in the lives of our customers, we want to hear from you! Apply now by sending your resume and a cover letter to us.
Join Dial Solutions and be part of a team that's dedicated to excellence in customer service!
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Requirements:Excellent communication skills, both verbal and written in English.Strong interpersonal skills with a customer-centric approach.Ability to multitask and prioritize tasks effectively in a dynamic environment.Previous experience in a customer service or call center role is preferred but not required.Proficiency in basic computer applications.