• Provide exceptional customer service, drive counter sales and ensure smooth sales operations
• Engage with walk-in customers, understand their requirements, and provide tailored product solutions.
• Handle cash sales, process invoices, and manage cash transactions with accuracy.
• Prepare quotations for cash customers and process sales orders for direct purchases.
• Accurately enter all orders into the ERP system for smooth processing and tracking.
• Coordinate with central stores and factory to ensure stock availability order manufacturing and manage timely deliveries.
• Manage invoices, stock records, cash transactions, and product labelling.
• Ensure daily submission of reports and adherence to company reporting deadlines.
• Maintain detailed records of visiting customers and their preferences.
• Address customer inquiries, concerns, and service requests promptly.
• Manage inventory and maintain showroom standard
• Support business growth
• Ensure proper merchandising of products as per manager instructions.
• Maintain showroom cleanliness and organization to enhance the customer experience.

Skills

• Technically computer savvy (Microsoft, Tally, etc...)
• Hindu speaking and full understanding of Arabic language
• Understanding of the sales process and dynamics (offer proposals, quotations, sale confirmation, putting orders, BOQs, invoicing, cashiering, issuing credit notes, receipts, pick-up lists, etc…)
• Excellent command of soft skills and a deep understanding of sales values and principles.
• A high level of focus on driving sales with consistent performance and teamwork.
• Excellent phone and presentation and negotiation skills.
• Depicting remarkable command to convert leads into customers through passionate discussions and debates
• Ideally experience in selling Products of Industrial building material
• Issuing daily report to managers.
• Holding a valid Kuwaiti driving licence